Who We Are
Metro Rod has been leading the way in drainage solutions for over 40 years. We have over 50 franchisees located across the UK who operate a 24/7 drainage, tankers, pumps and plumbing business.
Perks and Benefits
We pride ourselves on having a team of dedicated, passionate and skilful employees leading our business. That's why we look to continuously invest in our staff and grow our individuals across the business. An example of the perks and benefits you may receive across our network include:
Environment
We strive to provide employees with an environment in which they can thrive. As part of this we provide regular company events, staff lunches, a work cafe and an employee of the month programme. Employees are also encouraged to help the environment and give back to local communities through charity days.
Health and Well-being
We support health and wellbeing, especially mental health, through our Mental Health First Aiders Programme. Our Employee Assistance Programme and localised occupational health services, including physiotherapy and psychotherapy, are key resources. We assist colleagues with progressive or chronic illnesses, making reasonable adjustments to their roles. This ensures a better quality of working life for all.
Holidays and Benefits
Up to 25 days annual leave plus bank holidays, company pension with Royal London, Additional paid leave and special leave, travel subsidy and mileage, free parking and EV charging points, paid charity volunteer days, an employee discounts platform and a cycle to work scheme.
Training
From regular training to courses and further learning, we provide a structured approach to your training and development.
Equipment
Start from day one with all the equipment you need including a company laptop and mobile.
Flexible Working
Provide a range of options for remote working options to improve customer experience, contact centre stats, and colleague wellbeing. Engineers and Agile Workers have more restricted flexibility, but we discuss adjustments during interviews to accommodate needs.
"Such a great place to work the people are so nice and encouraging always there to help and offer advice if you need it and if you make a mistake they let you learn from it not shoot you down."
Administrator
Interested in Working for Us?
View the vacancies across our Water and Waste Services Division
Case Studies
We're proud of our employees, franchisees and engineers across the business, and love to share their stories. Take a look at some of the highlights below.
Ethan, Drainage Apprentice
Ethan is a Drainage Engineer Apprentice at Metro Rod North East. Click to read Ethan's "Day in the Life of" article.
From Call Centre to Director
Steve Chambers, Franchise Director, first joined Metro Rod in 2013 and his career continues to grow today. Read Steve's interview.
Jack Dennis, Drainage Apprentice
Jack, 22, has taken on an apprenticeship to learn on the job. Read Jack's "Day in the Life of" article.
FAQs
Yes, we are a flexible organisation and where the job role allows we will work with you to establish a flexible working structure.
Yes, please view the current vacancies and follow the instructions on the vacancy you are interested in.
You can view our current vacancies here.
Our application process typically involves submitting an online application through our current vacancies page, which includes your resume and a cover letter. After submitting your application, our recruitment team will review your credentials. If your qualifications match our needs, we will contact you to schedule an initial phone or video interview. Subsequent steps may include in-person interviews, skills assessments, and reference checks.
We are committed to the continuous growth and development of our employees. Our company offers various professional development programs, including mentorship opportunities and training workshops.
Our Network
Metro Rod is owned by Franchise Brands plc. As part of this, we benefit from a wide network of support, leadership and investment. The group also includes Metro Plumb, Filta, Willow Pumps, and more.